Tom Zylstra
Managing Director
Over 30 years of experience in Information Technology, 12 of which have been focused on Smartsheet.
Focused on assisting organizations with maximizing their investment in Smartsheet while simultaneously controlling their risk.
Experience & Achievements
Top Subject Matter Expert within Smartsheet on Smartsheet Platform Architecture, Engineering & Operation across all global regions, expertise spanning all aspects of the Smartsheet Platform including:
Security
Shared Management
Monitoring
User Administration
License Administration
General Features
Smartsheet Solution Expertise
Subject Matter Expert on Architecture, Design & Implementation for premier Smartsheet customers requiring the most complex solutions including extensive use of multiple Smartsheet platform elements including:
Smartsheet API
Smartsheet Event Reporting API
Smartsheet Bridge
Smartsheet CoreApp
Smartsheet DynamicView
Smartsheet DataMesh
Smartsheet Data Table
Smartsheet CalendarView
Innovation Development
Architecture, Design, Implementation & Operation of advanced solutions that extended the functionality of the Smartsheet platform using the Smartsheet Platform itself, including extensive use of the Smartsheet API
Licensing Automation
Account Licensing Automation solution reduced administrative resources to manage user onboarding, licensing, off-boarding, and business continuity asset transfer functions by 95%
Solution Performance Architecture
Developed methodology to maximize the performance of large-scale Smartsheet solutions distributing the compute requirements optimally across platform services combined with optimized Sheet formula design.
Senior Advisor Platform User Licensing
Served on the Smartsheet Leadership Committee tasked with developing a new service user licensing model. Developed recommendations for aligning licensed vs non-licensed user features based upon data management vs data consumption model. The recommendations were presented along with model logic and adopted by the committee.
Key Accomplishments
Coronavirus Pandemic U.S. Testing Humanitarian Effort Solution Architect
Smartsheet was approached to partner with a world-leading medical diagnostic testing organization on an emergency initiative in early 2020 to launch and manage large-scale Coronavirus testing throughout the United States delivering daily reporting to the U.S. White House Coronavirus Task Force. Lead all Smartsheet company resources to aid this humanitarian effort. Architected, engineered, and launched an operational solution in three days.
Coronavirus Testing, Reporting, and Supply Allocation solution elements included a range of capabilities beyond the then-current capabilities of the Smartsheet Platform. The team delivered the required capabilities using custom development leveraging the Smartsheet CoreApp, Smartsheet DynamicView Premium App, Smartsheet Bridge, and Smartsheet API capabilities.
Strategic Solutions
Developed over 50 custom large enterprise solutions for Smartsheets largest customers including many referenced by Smartsheet Sales as best practice examples for demonstrating the viability of Smartsheet to solve a wide variety of business processes with great long-term return on investment
Architect & Engineer Largest Customer Platform Deployment
Served as the Smartsheet Platform expert guiding a Fortune 25 customer striving to streamline the operational management of 35,000 current internal users and over 250,000 additional internal personnel. Guided customer IT in custom deployment optimizing Smartsheet Enterprise Plan Manager Feature and SAML Authentication capabilities.
Platform SIEM Service Product Manager
Served as the initial product manager for the Smartsheet Event Reporting API service after serving as the Subject Matter Expert for the largest Smartsheet customer Information Security & IT organizations developing over 300 requirements for enhanced security and monitoring